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UX/UI Design / Customer Experience (CX)

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Bridging the UX & CX Divide

Customer Experience (CX)

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Course content

Introduction
What is Design?
Concepts of Human Learning
Screen Design Principles
Gathering User Analytics
User Centered Design
Usability Engineering & Accessibility
UX Design Methodology
Customer Experience (CX)
- When Does the Customer Experience Begin?1 credit or ad
- Bridging the UX & CX Divide1 credit or ad
Becoming the User
Planning for Multiple Screen Sizes
Information Architecture & the User
Organizing the Site Structure
Building the Design
Wireframing & Storyboarding
Prototyping
User Testing
Methods of user testing
Closing
- UX & UI Resources1 credit or ad
- Course Wrap Up1 credit or ad
Credits
- About the Author1 credit or ad