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Microsoft Windows 7 Enterprise Desktop Support Technician (70-685) / Desktop Application Issues

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Problem Steps Recorder

Desktop Application Issues

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Course content

Welcome
Course Prep
Desktop Application Issues
Software Failure Resolution
Solving Networking Issues
Enterprise Name Resolution
Resolving Performance Issues
Supporting Mobile Users
Security Issues
Software Update Issues
Network Printer Issues
Active Directory Refresher
- Active Directory Basics1 credit or ad
- Group Policy Basics1 credit or ad
Taking the Exam
Conclusion
- Course Wrap Up1 credit or ad
Credits
- About the Author1 credit or ad